Gem Infosys, A Small Software Company

Gem Infosys, a small software company, has decided to better secure its computer systems after a malware attack shut down its network operations for 2 full days. The organization uses a firewall, three file servers, two Web servers, one Windows 2008 Active Directory server for user access and authentication, ten PCs, and a broadband connection to the Internet. The management at Gem needs you to formulate an incident response policy to reduce network down time if future incidents occur. Develop an incident response policy that covers the development of an incident-response team, disaster-recovery processes, and business-continuity planning.