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Assignment: Emotional Intelligence, Attitudes, Moods, and Performance

Imagine you are the branch manager of a large bank. You want to improve both jobsatisfaction and job performance in your branch. Using the affective eventstheory as your framework that you previously practiced in the Learning Activity,create a 10-slide PowerPoint presentation which addresses the following:

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  1. Describe the affective events theory and explain how work events impact jobsatisfaction and job performance.
  2. Describe how you might use emotional intelligence to control mood and createa positive work environment in your branch.
  3. Explain how you might change job characteristics and job demands to improvejob satisfaction and performance.

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