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Assignment: Emotional Intelligence, Attitudes, Moods, and Performance
Imagine you are the branch manager of a large bank. You want to improve both jobsatisfaction and job performance in your branch. Using the affective eventstheory as your framework that you previously practiced in the Learning Activity,create a 10-slide PowerPoint presentation which addresses the following:
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- Describe the affective events theory and explain how work events impact jobsatisfaction and job performance.
- Describe how you might use emotional intelligence to control mood and createa positive work environment in your branch.
- Explain how you might change job characteristics and job demands to improvejob satisfaction and performance.
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