[Get Answer ]-Overcoming Resistance

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Read the following information on the Kotter International website:

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The Head vs. Heart           http://www.kotterinternational.com/our-principles/leading-with-head-and-heart

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Have you ever experienced resistance to change in your life, either in personalor professional experiences?  Explain a situation in your life where youencountered resistance to change.  How did you address it?  Discusshow you could have more effectively handled or understood the resistance byunderstanding how to get buy-in to the change, as well as how you could speakto the head and heart to influence individuals involved in the change.

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